Muziker-beoordelingen van Trustpilot

Very poor experience. Products initially arrived in damaged condition due to flimsy packaging. It took ages for them (over 30 emails) to finally see that I was right and they agreed to provide a refund. Had to buy the items again in order to get them in the right condition. To be fair, the replacements came in great condition. The damaged items were picked up shortly after by a courier service. Fast forward a week later and the refund offered was €4 under. They knew it's a mistake but they refused to budge. They only offered €2.70 as it was deemed I was overcharged. I decided to accept it as I am not bothered ever dealing with them again. What I recommend doing if ordering from them is to not do it. Obviously as I have had a bad experience with them. But if you do, make sure what is said on your invoice is the exact amount you paid because if they apply a discount code by reducing the unit pricing of your order, you will only get back the unit pricing as a refund and not the amount you actually paid. Stick to Amazon or others who actually have customer service that can appropriately identify and solve issues. My issues were ongoing from end of September 2021 to today 5th November 2021. Also the damaged items I sent back can be bought on their website again so some poor customer will receive them soon. Update: Feb 2022 After dealing with customer service of other companies, I have given this company an additional star as they reply very fast and were always courteous.

Perfect except one point. I did not understand why the 2 deliveries was not delivered in the same day.

Everything perfect. Price, handling, delivery - TOP!

Direi tutto perfetto velocissimi nella consegna e puntuali,la merce è perfetta e imballata bene prezzi onesti direi fortemente consigliati

Aucun souci de livraison, rapide et bien fait. Satisfaite du site marchand

Bin rundum zufrieden. Mit Sicherheit bald wieder.

Simple website, effective response in term of operations

ok. fast shipping

Perfect service, I recommend

Delivery was within advised parameters and price was very keen

Kunden Zufrieden zu stellen wird Grossgeschrieben und auch praktiziert. Immer wieder.

Everything ok!

Rapide et fiable!

Ottimo servizio

Many thx, delivery and service perfect!

I bought some vinyls and a Tonar clamp. The shipment was very fast and well protected, unfortunately the clamp is of very bad quality, I preferred not to send it back so as not to waste time and I will personally make the necessary changes to make it efficient. Item absolutely not recommended!

Excellent 👌 bravo…

Nothing to add, It's OK :-)

Prix intéressant et livraison dans les délais - merci

Good pirces and fast delivery. Highly recommend.